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| InterAdvantage has zero tolerance for UBE/UCE
(unsolicited bulk e-mail/unsolicited commercial e-mail). This policy protects our
customers as well as the internet community from the negative effects of spam
related activity. InterAdvantage defines UBE/UCE as unsolicited broadcast or
commercial e-mail that is sent to addresses that do not affirmatively and
verifiably request such material from that specific sender. Our Policies: 1. interAdvantage customers, and customers of interAdvantage resellers or any user of bandwidth and/or services on our network (herein described as "users") are prohibited from sending UBE/UCE. They are further prohibited from hosting sites on our servers which are advertised by, or referenced in, UBE/UCE. Users may be asked to produce records that verify that explicit affirmative permission was obtained from a recipient before a mailing was sent. interAdvantage may consider the lack of such proof of explicit affirmative permission of a questionable mailing UBE/UCE at its sole discretion. 2. interAdvantage customers are prohibited from maintaining open mail relays on their servers. Ignorance of the presence or operation of an open mail relay is not and will not be considered an acceptable excuse. Multiple infractions of this policy will result in a discontinuation of service. 3. interAdvantage customers will be notified in the event that they may be hosting sites listed as violators of the above policy. Again, failure to rectify such situations may be cause for termination. 4. interAdvantage customers are prohibited from providing hosting services for websites that have been involved in sending UBE/UCE or which have been advertised via UBE/UCE. Hosting includes, but is not limited to, hosting website(s), providing DNS services or providing website redirect services. 5. Valid complaints received by interAdvantage will be forwarded to the customer for a response and resolution. If the situation is urgent and the customer cannot be reached, interAdvantage may block traffic to and from the IP address or domain involved in the UBE/UCE complaint until the problem is resolved and preventative measures have been implemented to prevent the violation from recurring. 6. If interAdvantage receives repeat complaints indicating that a problem has not been resolved, interAdvantage reserves the right to suspend and/or cancel any and all services provided to the user. All users are subject to the latest terms posted here. These terms may be modified at any time and without notice, so please view this page periodically to see if any changes have been made. |
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